In 2020 we launched our Telehealth for Behavioral Health thought leadership which was designed to understand the logistics of the move to virtual therapy. This year we explored the experiences of those who accessed treatment for the first time and used teletherapy to open the door to counseling. Twenty-four in-depth interviews were conducted among therapists and consumers to uncover the impact of teletherapy (by video, chat, text, telephone) on accessibility, effectiveness of care, health plan management, and future access to care.
Our analysis is complete, and presentations of the findings are currently underway!
Learn more about the background, methodology and research objectives HERE.
As always, results are shared with greater insights to the research community at no cost.